SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of LineWellness (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://linewellness.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nem vagyok elégedett mert termék jött, de nincs mivel tölteni, ha lemerül. Azt írta eladó magamnak kell biztosítani !! De honnan vegyek ilyen kis töltöt. Próbáltam keresnii üzletében nincs. Talán nagyon fontos minden kedves vevő úgy rendeljen, hogy nemtudja tölteni MP3-t I'm not happy with the product coming, but there is nothing to charge if it runs out. I wrote for sale myself to be assured !! But where do I get such a small charger. I tried to look for his shop no. Perhaps it is very important for all our customers to order without being able to download MP3s
All right thanks
Shit.
Nice product. Thank you,
Im happy
I don't know how to communicate with the computer.
I don't know how to record no indications i put my memory card but i don't hear anything
Came in a simple package, the store wrapped in a soft package, but when transporting the player fell out of it and hung around the entire postal package. The screen is scratched. The battery is charged, it works. In the kit there is nothing, only the player itself. For such a price will go. The seller sent the goods quickly.
Simple but working player. + In addition to mp3 plays wav format. + Good volume + There is a working equalizer (nor, pop, roc, jaz, cla) + There is a rewind on the track -Files distributed by folders reproduces one list -Greatly reduces the names of tracks, although there is a place on the screen There is no internal memory, you need to buy a microsd memory card. From the left side of the player there is a button on/off, a connector for microsd, a 3,5 socket and a mic hole. Although there is no recorder in the player as well as radio. Sound quality is normal (checked with a normal headset from the phone).
Order not delivered
Works, thanks!
Very bad that there is no charging cable.
This player does not remember the sound level and the played track when turned off. Which is very not convenient.
+5
good product